Privacy Policy

1. Introduction

Welcome to 7A Digital Solution ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy informs you as to how we look after your personal data when you visit our website or use our WhatsApp AI Business Automation services, and tells you about your privacy rights.

2. Information We Collect

When interacting with our WhatsApp AI automation and CRM services, we may collect and process the following data:

• Contact Information: Phone numbers, names, and profile information shared via WhatsApp.
• Conversation Data: Messages, audio recordings/voice notes, and images exchanged during business communication.
• Business Profile Information: Details regarding your business catalog, FAQs, products, and services for AI training.

3. How We Use Your Data

We use the collected data strictly for the following purposes:

• To provide real-time, AI-assisted automated conversational responses on WhatsApp.
• To manage customer relationships, pipeline tracking, and order inquiries.
• To maintain, optimize, and improve our AI models and service performance.

4. Meta & WhatsApp Compliance

We operate in strict accordance with the Meta WhatsApp Business Cloud API Terms of Service and Privacy Guidelines. We do not sell, rent, or trade your personal data or customer phone numbers to third parties.

5. Data Security & Retention

We employ industry-standard encryption and security measures to safeguard your communication data. Customer memory summaries and transaction records are stored securely and retained only as long as necessary to fulfill business requirements or comply with legal obligations.

6. Contact Us

If you have any questions or requests regarding this Privacy Policy or your personal data, please contact us at:

7A Digital Solution
Email: support@7adigitalsolution.com